Massera Privacy Policy
Last updated: 2025-05-19
1. About Us
Massera is developed and maintained by ArVo XR Labs AB, a company registered in Sweden (Organization Number: 16559527-0199). This Privacy Policy describes how we handle information collected during your use of the Massera app on Meta Quest devices.
2. Information We Collect
The Massera app collects anonymous usage data and diagnostic logs to better understand app performance and user behavior. This may include:
- Device type and operating system version
- App performance metrics
- Crashes and error reports
- Scene usage and time spent within the app
This data is collected solely to improve the user experience and identify technical issues. It does not include personally identifiable information.
3. Log Data
In the event of a crash or error, diagnostic data may be automatically collected through the app. This Log Data can include:
- Device name and OS version
- App settings and activity at the time of the issue
- Timestamps and error traces
This information helps our developers identify and fix bugs.
4. Data Security
We implement reasonable security measures to protect the anonymous data we collect. While we aim to ensure high standards of data protection, no digital system is completely secure. We cannot guarantee absolute security but take our responsibility seriously.
5. Children's Privacy
The Massera app is not intended for children under 13 years of age. We do not knowingly collect data from users under this age. If we discover such data has been collected, we will delete it. Parents or guardians may contact info@arvoxrlabs.com to request removal.
6. Changes to This Privacy Policy
We may update this policy as the app evolves. The "Last updated" date at the top reflects the most recent changes. Users are encouraged to review this policy periodically.
7. Contact Us
For privacy-related questions or concerns, contact: